Legal
Terms of Service
Last Updated: September 10, 2026
Overview
This website is operated by The Glynn Team (Glynn Team LLC), a residential real estate team founded by Ben and Tracy Glynn. Throughout this site, "we," "us," and "our" refer to The Glynn Team. We offer this website — including all information, property valuation tools, and services available on it — to you, the user, conditioned on your acceptance of these Terms of Service ("Terms") and our Privacy Policy. By visiting this site and/or engaging us for real estate consulting, property listings, or market evaluation services, you agree to be bound by these Terms. These Terms apply to all users of the site, including browsers, prospective buyers and sellers, clients, and contributors of content. Please read these Terms carefully. If you do not agree to them, do not access the website or use our services. Any new features or tools added to the site are also subject to these Terms. We may update these Terms at any time by posting changes to this page; continued use of the site after changes are posted constitutes acceptance.
Equal Housing Opportunity
The Glynn Team is committed to the letter and spirit of the Fair Housing Act and the Florida Fair Housing Act. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other protected class.
Section 1 – Eligibility & General Use
By using this site, you represent that you are at least 18 years of age and have the legal capacity to enter into agreements. You may not use this website for any illegal or unauthorized purpose, and you must not violate any applicable law in your use of the site — including copyright law, Fair Housing regulations, or Florida real estate and municipal zoning regulations. You must not transmit viruses, malware, or any code of a destructive nature through this site. Violation of these Terms may result in immediate termination of your access.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, for any lawful reason, at any time. Information you submit through this site may be transmitted over public networks and adapted to technical requirements of connecting systems. Any payment or financial information collected in connection with our services is encrypted during transmission. You agree not to reproduce, duplicate, copy, or exploit any portion of this site, its content, or its listing photography and marketing materials without our express written permission.
Section 3 – Accuracy, Completeness & Reliance on Information
Information on this site — including property descriptions, square footage, pricing, market data, and valuation estimates — is provided for general informational purposes only and is deemed reliable but not guaranteed. It should not be relied upon as the sole basis for a financial, investment, or legal real estate decision without independent verification, a licensed home inspection, a formal appraisal, or a signed listing or purchase agreement. Reliance on this site's content is at your own risk. This site may include historical information or photos of past transactions and sold listings, which are provided for reference only and may not reflect current conditions. We may modify site content at any time without obligation to update it, and it is your responsibility to independently verify any information before relying on it.
Section 4 – Modifications to Services, Pricing & Estimates
Prices, commissions, and estimated costs for our real estate services are subject to change without notice. We may modify or discontinue any digital tool, valuation feature, or service offering at any time without liability to you or any third party. All formal, binding real estate representation — including commission terms, listing agreements, and transaction timelines — is governed exclusively by your executed Brokerage Agreement or Real Estate Contract, which supersedes any estimate, figure, or statement generated on this website.
Section 5 – Third-Party Tools & Data Feeds
This site may provide access to third-party tools we do not control, such as MLS/IDX listing feeds, virtual tour platforms, and mortgage or affordability calculators. These tools are provided "as is" and "as available," without warranty of any kind, and we have no liability arising from your use of them. You should review the terms and privacy practices of any third-party provider before using their tool.
Section 6 – Third-Party Links
This site may link to or reference third-party businesses — such as title companies, home inspectors, lenders, and staging affiliates — that are not affiliated with us. We do not review, endorse, or warrant their content, services, or practices, and we are not liable for any transaction, harm, or dispute arising from your dealings with them. Review any third party's own policies before engaging with them.
Section 7 – User Submissions
If you send us testimonials, feedback, or unsolicited ideas or suggestions, you agree we may use, edit, and publish them without compensation or obligation of confidentiality. We may, but are not obligated to, monitor or remove any submitted content we determine to be unlawful, offensive, or in violation of these Terms. You agree that anything you submit will not infringe any third party's rights, will not be unlawful, defamatory, or obscene, and will not misrepresent your identity. You are solely responsible for your submissions and their accuracy.
Section 8 – Personal Information & Privacy
Your submission of personal information through this site is governed by our Privacy Policy, which describes how we collect, use, and protect your data in connection with our real estate services.
Section 9 – Errors, Inaccuracies & Omissions
This site may occasionally contain typographical errors or inaccuracies relating to property descriptions, square footage, pricing, or availability. We reserve the right to correct such errors and to update or change information at any time without prior notice, including after you've submitted an inquiry or valuation request. We have no obligation to update outdated information except as required by law.
Section 10 – Prohibited Uses
In addition to other restrictions in these Terms, you may not use this site: (a) for any unlawful purpose; (b) to solicit unlawful acts from others; (c) to violate any federal, state, or local law or regulation, including Florida Real Estate Commission (FREC) regulations and Fair Housing requirements; (d) to infringe our intellectual property (including our listing photography, branding, and marketing copy) or that of others; (e) to harass, discriminate against, defame, or intimidate any person; (f) to submit false information regarding property ownership, disclosures, or financial qualification; (g) to transmit viruses or malicious code; (h) to collect or track others' personal information without consent; (i) to spam, phish, or scrape site content; or (j) to interfere with or circumvent the site's security features. We may terminate your access to the site for violating any of the above.
Section 11 – Disclaimer of Warranties; Limitation of Liability
This site and its content are provided "as is" without warranty that use of the site will be uninterrupted, timely, secure, or error-free, or that valuation tools or informational content will be complete or definitive. To the maximum extent permitted under Florida law, The Glynn Team, Glynn Team LLC, and our affiliates, agents, and contractors will not be liable for any direct, indirect, incidental, punitive, or consequential damages — including lost profits, lost data, transaction delays, or market-fluctuation losses — arising from your use of this site or reliance on any content, valuation estimate, or third-party tool made available through it, even if we have been advised of the possibility of such damages. Where applicable law does not permit the exclusion or limitation of certain damages, our liability will be limited to the maximum extent permitted under Florida law.
Section 12 – Indemnification
You agree to indemnify and hold harmless The Glynn Team, Glynn Team LLC, and our affiliates, agents, and employees from any claim or demand — including reasonable attorneys' fees — arising from your breach of these Terms, your violation of any law or FREC regulation, or your infringement of a third party's rights.
Section 13 – Severability
If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full effect.
Section 14 – Termination
These Terms remain in effect until terminated by you or us. You may stop using the site at any time. We may terminate or restrict your access at our discretion, without notice, if we believe you've violated these Terms — obligations incurred prior to termination will survive.
Section 15 – Entire Agreement
These Terms, together with our Privacy Policy and any posted site policies, constitute the entire agreement between you and us regarding use of this website, superseding any prior agreements or communications on the subject. Our failure to enforce any provision does not waive our right to do so later.
Section 16 – Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising from use of this site must be brought in the state or federal courts located in St. Johns County, Florida.
Section 17 – AI-Assisted Communication
We use an AI-assisted voice and messaging assistant to help respond to inbound inquiries submitted through this site or received by phone or text. It is used strictly for inbound lead response and requested follow-up — we do not use it to initiate unsolicited outbound calls or texts.
- Scope of use: By contacting us via phone, text, or web form, you agree that the assistant or a member of our team may respond to and follow up on your inquiry, including at a future date if you request it (for example, asking to be contacted again in a few months). Such follow-up is limited to the subject matter and a reasonable timeframe relative to your original request, and does not constitute consent to unrelated marketing outreach.
- AI identification: The assistant may identify itself as an automated assistant during a call or text exchange. You may request to speak with a human team member at any time.
- Recording: Calls and texts handled by the assistant may be recorded or transcribed for quality assurance and recordkeeping. Florida is an all-party (two-party) consent state for call recording. By continuing a call or text exchange after being notified that the interaction may be recorded, you acknowledge and consent to that recording; if you do not consent, please let us know and we will accommodate your request or discontinue recording.
- No liability for AI-generated statements: While we take reasonable steps to ensure the assistant provides accurate information, statements made by it are informational only and do not constitute a binding representation, offer, or contract term. As with all content on this site (see Section 3), formal representation and contract terms are governed exclusively by your executed Brokerage Agreement or Real Estate Contract.
- Opt-out: You may decline further contact from the assistant at any time by informing it or our team directly, or via the SMS opt-out process described in Section 18.
Section 18 – SMS Messaging Terms (A2P/TCR Compliance)
- By providing your mobile number and opting in through our site, you agree to receive SMS messages related to your real estate inquiries, market updates, listing alerts, showing status, and transaction reminders.
- Message frequency varies by your transaction activity; standard message and data rates may apply.
- Reply STOP to any message to opt out; reply HELP for assistance, or contact us directly (Section 20).
- SMS consent is voluntary and is not a condition of engaging us as your real estate agent.
- Mobile numbers and opt-in data are never shared, sold, or leased to third parties for marketing purposes.
- Message delivery depends on mobile carrier networks; we do not guarantee timely or successful delivery and are not responsible for delays or failures caused by carrier issues outside our control.
Section 19 – Children's Privacy & Age Restrictions (COPPA)
This site is intended for adult property owners, buyers, sellers, and commercial entities. We do not knowingly collect personal information from children under 13. You must be at least 18 to submit a valuation request, representation agreement, or contract application through this site.
Section 20 – Contact Information
Questions about these Terms should be directed to The Glynn Team (Glynn Team LLC), 397 Latrobe Ave., St. Augustine, FL 32095. Phone: +1 904-463-2036. Email: benglynnrealtor@gmail.com.
Contact
+1 904-463-2036
benglynnrealtor@gmail.com
397 Latrobe Ave., St. Augustine, FL 32095